Service Module in CRM 2011

http://www.powerobjects.com/blog/2010/07/30/service-scheduling-in-dynamics-crm-part-1/

http://www.dynamicscrmpros.com/service-scheduling-in-microsoft-dynamics-crm-2011/

http://www.powerobjects.com/blog/2010/07/30/service-scheduling-in-dynamics-crm-part-1/